Just been chatting with a couple of new clients and realised this information should be on the site but is not so I’ll pop it here for now.

There is no such thing as “off the shelf” stained glass. Every piece is hand made to fit the hole in which it shall reside. There is a long discussion about “second hand” or “antique” panels that could go here but I shall save that for another post (that will probably appear very soon). As such every new panel is a bespoke item. We tend to refer to a project as “a commission” when the design content becomes very elaborate or the finished piece is of such a scale that it warrants the title. In practice the process of all new work, from major ecclesiastic windows to a residential door panel is the same.

1. Someone needs to come to site to get accurate measurements, assess installation requirements, discuss design considerations and prepare you a quote.
2. You choose to accept the quote with a commitment of a deposit to begin design work.
3. The design is drawn based on the design consultation (usually done at time of the quote as the quote relates to the complexity of design). Design consultation can take place via email or in person. We design using CAD so electronic consultation is more than possible.
4. Once the design is agreed upon (in black & white) you will come in for a glass and colour consultation. These can be arranged at your home but this is the one process where it can be advantageous to be in the studio with the expansive range of glasses and other panels to view etc.
5. Once you have agreed upon your glass we get building.
6. The four stages of building the panel are cutting the glass, leading & soldering the panel, sealing and cleaning the panel and polishing of the panel. Each process is undertaken by hand.
7. An appointment is made at your convenience for installation.
8. The panel is installed. (The final payment is made before or upon installation depending on your chosen payment method).

I shall expand with some FAQ’s in posts in the near future.